Last Updated: 01/05/2026
This Sustainable Supply Chain Policy outlines SolveAI’s commitment to conducting business responsibly, ethically and sustainably throughout our supply chain.
As a SaaS and AI-enabled technology business, SolveAI recognises that sustainable business practices extend beyond physical goods and include the responsible procurement and management of cloud infrastructure, software services, technology providers, professional services and operational partners.
This policy establishes the standards and expectations for suppliers, contractors, subcontractors and business partners to support environmental stewardship, human rights, ethical conduct, information security and continuous improvement.
SolveAI recognises that a resilient and sustainable supply chain is essential to delivering long-term value to customers, employees, communities, investors and other stakeholders.
This policy applies to:
This includes suppliers providing cloud hosting, software services, AI technologies, data processing, recruitment, hardware, professional services and operational support.
Suppliers are expected to communicate the principles of this policy throughout their own supply chains where appropriate.
SolveAI is committed to:
We expect suppliers to operate in a manner appropriate to the nature, size and risk profile of the services they provide.
Suppliers must respect the dignity, rights and wellbeing of workers.
Suppliers must not use forced, bonded, indentured, trafficked, or involuntary prison labour in any form. Workers must be free to leave employment after reasonable notice and must not be required to surrender identity documents, passports, or work permits as a condition of employment.
Suppliers must prohibit child labour and comply with all applicable minimum working age laws and regulations.
Suppliers must provide:
Suppliers must provide workplaces free from discrimination, harassment, intimidation, abuse, or retaliation.
Suppliers must respect workers’ rights to freedom of association and collective bargaining in accordance with applicable laws.
Suppliers are expected to operate in an environmentally responsible manner and minimise negative environmental impacts.
Suppliers are encouraged to:
Suppliers should actively minimise waste and optimise the use of natural resources, including energy, water and raw materials.
Suppliers must manage emissions, waste, wastewater and hazardous substances responsibly and in compliance with applicable environmental laws.
Suppliers should seek to minimise unnecessary environmental impacts associated with technology infrastructure, hardware lifecycle management, electronic waste and digital operations.
Suppliers must comply with all applicable anti-bribery and anti-corruption laws and must not engage in bribery, extortion, fraud, or improper payments.
Suppliers must disclose any actual or potential conflicts of interest that may affect business relationships or procurement decisions.
Suppliers must conduct business fairly and in compliance with competition and antitrust laws.
Suppliers must protect confidential information and personal data in accordance with applicable privacy and data protection laws.
Suppliers providing technology, cloud, AI, or data processing services are expected to maintain appropriate cybersecurity controls, access management practices and incident response procedures.
SolveAI encourages suppliers to support the responsible, ethical and lawful development and use of artificial intelligence and digital technologies.
Suppliers should avoid practices that could create unacceptable risks relating to privacy, bias, discrimination, security, or misuse of technology.
We encourage suppliers to foster inclusive workplaces and support diversity within their own supply chains. We value partnerships with businesses owned or operated by underrepresented groups where legally permissible.
SolveAI may apply a risk-based approach to supplier due diligence and monitoring depending on the nature of the products or services provided.
Suppliers are expected to:
We may conduct assessments, audits, or reviews to evaluate supplier compliance.
Suppliers and stakeholders are encouraged to report concerns regarding unethical, illegal, or unsafe practices within the supply chain.
Reports may include concerns relating to:
Reports will be reviewed appropriately and handled confidentially where possible.
We recognise that sustainability is an ongoing process. We are committed to working collaboratively with suppliers to improve environmental, social and governance performance over time.
Where gaps are identified, suppliers may be asked to implement corrective action plans within agreed timeframes.
This policy will be reviewed periodically to ensure ongoing relevance, effectiveness, and alignment with applicable laws, regulations, stakeholder expectations and business objectives.
This policy is informed by internationally recognised principles and frameworks, including:
This Sustainable Supply Chain Policy is approved by senior management and applies to all relevant business operations and supplier relationships.
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